Shipping and Handling


Please allow for an average of 48 hours in order for process, and occasionally, shipment may be delayed due to fraud review or in-stock availability. For buyer protection, all orders are subject for review, including credit card authorization, verification, and PayPal transaction. Also, if your shipping information does not match your credit card billing information, there may be some delay in order process. If an item is in production delay, it may be cancelled or delayed. You will be informed if this situation happens.

ORDER PROCESS TIME BEFORE SHIPMENT (Order process time doesn't count weekends and holidays)

  • Order Process Time in general: 48hrs
  • Order Process Time when you purchase a custom-made shoes: 3-5 business days for shoe-making
  • Order Process Time with E-check payment: the pending payment has to be cleared (3-5 business days in general)
  • Order Process Time when your purchase is backordered: Most of time we have items that we are selling in stock, but sometimes, the item you purchased might be out of stock or backordered. We may cancel the backordered item, or ship the backordered item in a separate package when it's ready. When this happens, we ask for your generous understanding. We will try our best to ship your order as quickly as possible. All backordered items will be shipped via Standard Air Parcel without additional charge.


- VIA STANDARD AIR PARCEL (After the shipment date)


Estimated Delivery Time


5-10 business days


7-15 business days

North America

7-17 business days

South America

15-25 business days

Central Europe

10-17 business days

Eastern Europe

10-25 business days

Western Europe

10-20 business days

Southern Europe

10-20 business days

Middle East

13-25 business days

- VIA EXPEDITED SHIPPING SERVICE (After the shipment date)- 3-8 business days to worldwide

  • Business days don't count weekends and holidays. Delivery may take longer than expected due to many factors including Customs retention, postal congestion, and slow delivery service of the destination country, etc.
  • We will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated. However, we are not responsible for any delays in delivery which are beyond its control.
  • Your name and shipping address should be same on both NewStylish and payment gateways' accounts. If the shipping information doesn't coincide, we will ship your order to NewStylish shipping address that is submitted to us during checkout process. Any delivery problem that may occur due to incorrect or insufficient shipping information will be buyer's full responsibility.


Due to the discrepancies of different postal systems between two countries, once a package leaves the departure country, there may be no more tracking update made until you successfully receive the package. If you don't receive your order in the estimated delivery time to your region, please contact us for assistance.

Tracking Url:

* Please note that if you are absent on delivery, a notice paper will be left for pick-up. If you neglect the paper and don't claim the package within the indicated time period on the paper, your package will be returned to us and you will be fully responsible for both shipping charges and applicable penalties.


Even if we always mark all packages as gifts, used clothes, and/or even lower the total value for you, there may be some cases that you may be charged for Customs or Import tax that is applicable according to your Customs law. If you do not accept receiving the package, it will be returned to us and the original shipping charge cannot be refunded and will be deducted from the total amount of refund. Please do not blame us or ask us to pay your tax because it's your responsibility.


Shipping rate is automatically calculated based on the total weight of buyer's merchandise and destination. We ship via Standard Air or Expedited shipping to most countries according to a buyer's preference during checkout process, but there are some countries where we only ship via Expedited shipping service due to frequent package loss and excessive delay in their Customs.

If your country is included in the expedited-only area, you don't have any other choices. If your country is not listed below, you may contact store administrator at and we may find an alternative way for you.

  • USA
  • ASIA- Bangladesh, China, Brunei Darussalam, Cameroon, Hong Kong, Indonesia, India, Japan, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Viet Nam
  • EUROPE & OTHERS- Czech Republic, Croatia, Slovenia, Slovakia, Albania, Azerbaijan, Austria, Belarus, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, Germany, Greece, Iceland, Ireland, Latvia, Macedonia, New Zealand, Netherlands, Norway, Poland, Portugal, Israel, Serbia, Republic of Serbia, Romania, Sweden, United Kingdom, France Metropolitan, France, Malta, Spain
  • Expedited only-3- Yemen, United Arab Emirates, Saudi Arabia, Russian Federation, Qatar, Oman, Macedonia, Lebanon, Islamic Republic of Iran, Kuwait, Kazakhstan, Jordan, Armenia, Bosnia and Herzegowina, Bolivia, Bermuda, Benin, Bahrain, Ukraine
  • Expedited only-4- Barbados, Bolivia, Bermuda, Brazil, Argentina, Algeria, Chile, Colombia, Costa Rica, Dominican Repubic, El Salvador, Ecuador, Guatemala, Haiti, Honduras, Jamaica, Mali, Mexico, Morocco, Nigeria, Paraguay, Senegal, Togo, Lebanon, Papua New Guinea, Angola, Peru
  • Expedited only-5 Uruguay, Monaco, Venezuela, Puerto Rico, South Africa, Italy, American Samoa, Andorra, Belize, Antigua and Barbuda

In order to minimize the tax problem, we don't ship a package that exceeds 20kg(44lbs) in total. If you make an order that exceeds 20kg(44lbs) in total, we will divide it and make separate shipments.